Lateral Entry Program - 911 Dispatcher

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Applicants with prior 911 communication center experience may be eligible for lateral entry. Telecommunicators that qualify for the lateral entry program will be on a case by case basis with final determination made by the Chief of Police. Lateral entry eligibility is determined by TCOLE licensing and Telecommunicator experience prior to the date of employment with the City of Richardson. 

  • Minimum of 2 years continuous experience as a Telecommunicator.
  • Break in service of no more than 12 months prior to the date of application.
  • Must possess a valid Texas Basic Telecommunicator License.

Upon successful completion of training within the six month probationary period, the employee is eligible to move to Step D. Six months later the employee will be eligible to move to Step E. Step increases after that point, as high as top pay, are considered annually and are based on merit. The increases for each step are based on successful performance.

START  $46,860 (STEP C)

6 MONTHS $49,176 (STEP D)

1 YEAR $51,660 (STEP E)

2 YEARS $54,240 (STEP F)

3 YEARS $56,952 (STEP G)

4 YEARS $59,844 (STEP H)

5 YEARS $61,644 (STEP I)

6 YEARS $63,180 (STEP J)

For more information, contact a recruiter at (972) 744-4845 or

PST Lateral Entry Brochure